This privacy statement was last updated on 11 September 2020 and applies to citizens of the European Economic Area.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.idesignunit.be/en/. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

1.1 We use your data for the following purpose:

Contact – Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • Name, Address and City
  • Email address
  • Telephone number

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

1.2 We use your data for the following purpose:

Payments

For this purpose we use the following data:

  • Name, Address and City
  • Financial data

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

1.3 We use your data for the following purpose:

Registering an account

For this purpose we use the following data:

  • Name, Address and City
  • Email address
  • Username, passwords and other account specific data
  • Telephone number

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

1.4 We use your data for the following purpose:

To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

  • Name, Address and City
  • Email address
  • Username, passwords and other account specific data
  • Telephone number

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

1.5 We use your data for the following purpose:

Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

  • Visitor behavior

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data upon termination of the service for the following number of months: 26

2. Sharing with other parties

We only share or disclose this data to processors for the following purposes:

Processors

Name: Mollie
Country: Nederland
Purpose: Verwerken van betalingen

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy

The inclusion of full IP addresses is blocked by us.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

5. Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9. Contact details

Intergalactic Design Unit
Prins Roselaan 92
8400 Oostende
Belgium
Website: https://www.idesignunit.be/en/
Email: info@idesignunit.be
Phone number: +32 473 29 68 33

Annex

WPML

WPML uses cookies to identify the current language of the user, the last language visited and the language of users who have logged in. While using the plugin, WPML will share data from the site through the Installer. No user data will be shared.

WooCommerce

We collect information about you during the checkout process in our store.

What we collect and store

When you visit our site, we collect the following data:
  • Products viewed by you: for example, we use this data to show you products that you have recently viewed.
  • We also use cookies to store products in your shopping cart while browsing our site.
When you purchase products from us, we ask you to provide information, including your name, billing address, email address, phone number, credit card / payment information and optional account information such as a user name and password. We use this information for the following purposes:
  • To send you information about your account and order.
  • To respond to your requests, including refunds and complaints.
  • To process payments and prevent fraud.
  • To set up your account for our store.
  • To comply with legal obligations, such as tax calculation.
  • To improve our shopping offer.
  • To send marketing messages to you, if you choose this.
When you create an account, your name, address, email address and phone number will be used to automatically fill in the payment details for future orders. We generally store information about you for as long as we need it for the purpose for which we collect and use it. We are not legally obliged to keep it. For example, we store order information for 6 years for tax and accounting purposes. This information includes your name, email address, and billing and shipping address. We will also save comments or ratings if you leave them.

Who has access in our team

Members of our team have access to the information you have provided with us. For example, both Administrators and Store Managers have access to:
  • Order information, such as the products purchased, date of purchase and delivery address.
  • Customer information, such as your name, email address, shipping and payment information.
Our team members have access to this information to complete, process orders, make refunds and support you.

What we share with others

In this section you need to mention with whom you share data and for what purpose. This may include, but is not limited to: analysis, marketing, payment gateways, third-party delivery services, and embeds.

We share information with third parties that help us provide our ordering and shopping services, such as:

Payments

We accept payments via Mollie. When processing payments, some data is transferred to Mollie. This includes information necessary to process or support the payment, such as the total purchase amount and billing information. See the Mollie’s Privacy Policy for more details.

WooCommerce Multilingual

WooCommerce Multilingual will use cookies to understand the basket info when using languages in domains and to transfer data between the domains. WooCommerce Multilingual will also use cookies to identify the language and currency of each customer’s order as well as the currency of the reports created by WooCommerce. WooCommerce Multilingual extends these reports by adding the currency’s information.